Our Values
We value the bond between people and their pets.
We value veterinary medicine’s role in enhancing the quality and longevity of this special bond.
We value each person involved in veterinary medicine for their unique contribution to the profession.
We value the management team’s belief in their practice’s Mission and their desire to achieve a profitable and enjoyable working environment.
Our Founder
interFace was founded by Katherine Dobbs, RVT, CVPM, PHR (extended bio available).
Credentials Include:
Registered Veterinary Technician
Certified Veterinary Practice Manager
Professional in Human Resources
Compassion Fatigue Specialist
Affiliations Include:
Veterinary Emergency and Specialty Practice Association (VESPA) Founder and President
VetPartners Member (formerly AVPMCA), Specialty Practice and Human Resources Task Force Member, Membership Committee Member
Society of Human Resources Management Member
Veterinary Hospital Managers Association Member
Veterinary Technician Journal Editorial Board Member and editor of Management Matters column
National Association for Veterinary Technicians in America Member
Bayer Technician Advisory Council Member
Katherine Dobbs, RVT, CVPM, PHR
interFace Veterinary HR Systems, LLC
3825 E. Calumet St., Ste. 400-187
Appleton, WI 54915contact@katherinedobbs.com
www.katherinedobbs.com
Cell: 920-450-1982
Katherine Dobbs, RVT, CVPM, PHR, began her career in veterinary medicine by becoming a registered veterinary technician in 1992. Her career includes technician positions within private practice and surgical training and research. She joined Gulf Coast Veterinary Internists and Critical Care (GCVI) in Houston, Texas, in 1996. During her 10 years at GCVI, she became the first full-time manager in the practice by accepting the position of Director of Client Services. In September 2006 she became a Certified Veterinary Practice Manager (CVPM) through the Veterinary Hospital Managers Association (VHMA). Driven by a growing desire to consult with managers in other emergency and specialty practices, she founded the Veterinary Emergency and Specialty Practice Association (VESPA at www.VESPAssociation.org) in June 2006. In January 2007, Katherine accepted a position with Horizon Veterinary Services, Inc., as interim hospital manager of their flagship hospital, Fox Valley Animal Referral Center in Appleton, Wisconsin. In 2008, she created InterFace Veterinary HR Systems, LLC.
Katherine focuses on providing human resource information and building customized tools for performance management within general and emergency/specialty practices. Katherine became a Professional in Human Resources (PHR) in June 2008, and a compassion fatigue specialist in 2009. She is a member of VetPartners, and sits on two task forces for specialty practice and human resource issues. Katherine has been published in AAHA Trends, Firstline, Veterinary Economics, Veterinary Practice News, and the Veterinary Technician journal where she is a member of the editorial board and has been the featured author of the monthly Management Matters column.
Her public speaking experience includes the Southern Veterinary Conference 2006, IVECCS 2007 and 2008, AAHA 2008, VSIPP and the Michigan Association of Veterinary Technicians in 2009, and TNAVC in January 2010. Katherine has been invited to speak at MVMA, OVMA, TVMA, PAVMA, Western States, AAHA, AVMA and the North Carolina Veterinary Conference in 2010. (updated 1/10)
Katherine’s Office Team:
Rosy: Head of Customer Service
Rosy, a natural with interacting with people, is head of our Customer Service Department. She loves to schmooze and make sure everything is going well with any visitors by frequently offering a soft neck to be massaged. Leave your lap open too long and you’ll soon find it occupied by her warm presence.
Mickey: In Charge of Naps
Mickey is an expert at nap time. He makes sure everyone gets in their recommended daily allowance of snoozes. Workaholics need not apply as Mickey will be on them in short order to enforce the “nap zone” policy.
Minnie: Communications Manager
Any glitch in the phone system, Internet access, or cell phone coverage and Minnie’s your girl. She’s a whiz at finding exactly where the problem is and keeping the whole communication system at interFace Vet HR going smoothly.
Thomas: Custodial
This is Thomas O’Malley, the custodian. He finds himself in some tight spots, as you can see…but you can always tell where he’s at because of the ringing of his keys (well, kitten bell!). As the newest employee, he knows his spot on the totem pole…at the bottom, for now!
Contact Katherine:
