We value the bond between people and their pets.
We value veterinary medicine’s role in enhancing the quality and longevity of this special bond.
We value each person involved in veterinary medicine for their unique contribution to the profession.
We value the management team’s belief in their practice’s Mission and their desire to achieve a profitable and enjoyable working environment.
interFace was founded by Katherine Dobbs, RVT, CVPM, PHR (extended bio available).
Registered Veterinary Technician
Certified Veterinary Practice Manager
Professional in Human Resources
Certified Compassion Fatigue Educator
Katherine Dobbs, RVT, CVPM, PHR
interFace Veterinary HR Systems, LLC
3825 E. Calumet St., Ste. 400-187
Appleton, WI 54915
Katherine Dobbs, RVT, CVPM, PHR, began her career in veterinary medicine by becoming a registered veterinary technician in 1992. Her career includes technician positions within private practice and surgical training and research. She joined Gulf Coast Veterinary Internists and Critical Care (GCVI) in Houston, Texas, in 1996. During her 10 years at GCVI, she became the first full-time manager in the practice by accepting the position of Director of Client Services. In September 2006 she became a Certified Veterinary Practice Manager (CVPM) through the Veterinary Hospital Managers Association (VHMA). Driven by a growing desire to consult with managers in other emergency and specialty practices, she founded the Veterinary Emergency and Specialty Practice Association (VESPA at www.VESPAssociation.org) in June 2006. In January 2007, Katherine accepted a position with Horizon Veterinary Services, Inc., as interim hospital manager of their flagship hospital, Fox Valley Animal Referral Center in Appleton, Wisconsin. In 2008, she created InterFace Veterinary HR Systems, LLC. Katherine focuses on providing human resource information and building customized tools for performance management within general and emergency/specialty practices. Katherine became a Professional in Human Resources (PHR) in June 2008, a compassion fatigue specialist in 2009, and a Certified Compassion Fatigue Educator in 2013. Katherine has also been published in various industry journals including AAHA Trends, Firstline, Veterinary Economics, Veterinary Practice News, and the Veterinary Technician journal where she was a member of the editorial board and the featured author of the monthly Management Matters column. She has published three books with AAHA Press, and writes for several technician journals in Canada and a veterinary publication in the UK. She is an invited blogger for Veterinary Practice News and Veterinary Team Brief (formerly My Exceptional Veterinary Team). She has also self-published two books for pet owners on end-of-life and pet loss. Her public speaking experience includes various state, regional, and national conferences in the United States and Canada, for managers, veterinarians, and veterinary technicians. Katherine was voted the 82nd Annual Western Veterinary Conference Practice Management Continuing Educator of the Year in 2010.
Katherine’s Office Team:
In Memory of Rosy
We said goodbye to Rosy on August 4, 2012. Rosy loved people, so she excelled as head of our Customer Service Department. She was loved by many in her fourteen-and-a-half cat years, and she leaves an empty paw print on our hearts. We love you always!
Mickey: In Charge of Naps
Mickey is an expert at nap time. He makes sure everyone gets in their recommended daily allowance of snoozes. Workaholics need not apply as Mickey will be on them in short order to enforce the “nap zone” policy.
Minnie: Communications Manager
Any glitch in the phone system, Internet access, or cell phone coverage and Minnie’s your girl. She’s a whiz at finding exactly where the problem is and keeping the whole communication system at interFace Vet HR going smoothly.
As the newest employee, he knows his spot on the totem pole…at the bottom, for now!
Home page images attribution:
Golden laborador by Noel Zia Lee.
Beagle mix on sofa by Marty Wilson at Petful.com.
Calico kitten by Burak Kostak via Pexels.