Thanks again for your presentation last night on compassion fatigue. Today was the first time people have come to work the next day still talking about the seminar the night before! They must have REALLY enjoyed it! I am going to incorporate an open forum to discuss our “compassion fatigue” feelings at the end of our Monday staff meetings. I appreciate your time and thanks again!
Animal Hospital of Rowlett and Animal Hospital of Heath
Comment from Seminar with Referring Veterinary Community: “Katherine Dobbs is an informative speaker who has the ability to captivate her audience with practical and relevant information.”
Oakland Veterinary Referral Services, Michigan
2009 Michigan Association of
Veterinary Technicians Fall Conference on
“The Human-Animal Bond”
in Novi, Michigan:
“As a brand new practice, we were starting from ground zero. Katherine took time to understand our individual practice philosophy. She then tailored the specific HR tools that we needed. This allowed us to maximize our efficiency with often daunting and very time consuming tasks such as establishing job descriptions for all positions within the practice, recruiting and interviewing processes, orientation for new hires, and conducting 360-degree team performance appraisals.
One area that we have really found useful is Katherine’s expertise and guidance in objectively evaluating a team member’s ‘soft skills’. This is often extremely challenging, but with the reviews Katherine created we are able to truly give our staff specific and useful coaching to improve those skills.
Her past experience and passion for HR are clearly evident through the one on one guidance she has provided our management team while establishing solid HR systems.”
~David Batagower, Manager
Sugar Land Veterinary Specialists,
Emergency and Critical Care Service
“Ms. Dobbs is a dynamic speaker. Her talks on compassion fatigue and client communication are not only eye-opening, but inspiring. We were fortunate enough to have her present at our MAVT (Michigan Association of Veterinary Technicians) annual Fall conference. She was a resounding hit. I cannot wait to have her back!”
~Marianne Tear, MS. LVT
Past President, MAVT
Director, Veterinary Technology Program, Baker College MI
Editor in Chief, Veterinary Technician Journal