The team will participate in a facilitated workshop to identify their level of compassion satisfaction, and risk for burnout and compassion fatigue. They will explore how to break the cycle of compassion fatigue and embark on the path to wellness. They will leave the workshop with tools and plans for better self-care to minimize the cost of caring.
When the team suffers from compassion fatigue, the entire organization becomes susceptible to the high “cost” of caring. Our teams may become dispirited and increasingly cynical at work, make clinical errors, lose a respectful stance towards their clients and patients, and contribute to a toxic work environment. (Mathieu, 2007) Compassion fatigue can penetrate our corporate culture and lead to policies, procedures and goals that reflect high levels of dysfunction.
The Management Team
The management team will participate in a separate facilitated workshop to identify the effects of compassion fatigue on their organization. Together they will explore the symptoms they can already identify, and lean how to prevent those that may be just around the corner.
The workshop explores many tools the management team can use with the practice team, with specific exercises to help extend the healing effects far into the future.
In addition to these workshops, support is available for management of team performance. An audit of the current performance management tools helps to identify weaknesses or gaps, and customized tools can be created to enable the management team to identify the behavior they desire and expect from their team.
Once expectations are defined, continued monitoring of compassion fatigue can help make it a reality in the practice. Your team can Recover and Succeed!
Considering a Consultation?
As a member of the management team in your veterinary clinic or hospital there may be times when getting a fresh perspective is a great way to improve the flow, energy, efficiency, and empathy with the staff as a whole. Even if you have a relatively small question about changing or improving management within your clinic Katherine is always glad to help. These are the areas that she would love to help you and your veterinary business with:
- Workforce Planning. Do your current team members share your vision, and have the skills and abilities to help make the future a reality?
- Recruiting. Is your current job description for the position accurate, and being used to hire the right person?
- Interviewing. Do you know which questions to ask, and which to avoid?
- Job Descriptions. Are you aware that current, accurate, and complete job descriptions can be your strongest legal ally when it comes to facing employment law challenges?
- Performance Evaluations. Are evaluations being used in your practice to build careers to help carry your practice into a successful future?
- Employee Manual. Can your policy manual stand up to a legal review in regards to employment law, which often favors the employee over the employer?
- Coaching & Counseling. Is your team suffering from compassion fatigue and burnout that is affecting their performance and the success of the practice?
Contact Katherine With Your Question