Speaking Engagements (as of 7-15-10):
AVMA in Atlanta, July 31, 2010 on Inside Out Approach to Full Service Care (What Visited the ER Last Night?, I Don’t Know How to Do That!, The Employee Life Cycle, An Emergency Arrives Just Before Closing)
IVECCS in San Antonio, TX, September 14, 2010 on Compassion Fatigue Workshop for Technicians
Colorado VMA in Loveland, CO, September 23-26, 2010 on Organizational Compassion Fatigue for Practice Management
North Dakota Veterinary Technician Association in Fargo, ND, October 1, 2010 on Burnout and Compassion Fatigue
North Carolina Veterinary Conference in Raleigh, NC, November 6, 2010 on Compassion Fatigue and Client Communication
American Association of Equine Practitioners in Baltimore, MD, December 5-8, 2010, on Compassion Fatigue
NAVC in Orlando, FL, January 16 & 17, 2011 on Compassion Fatigue Master Class for Technicians, Client Communication for Technicians, Human Resources for Management *NEW* Master Class for HR Tools
Michigan Veterinary Conference in Lansing, MI, January 28 & 29, 2011 on Compassion Fatigue, Client Communication, Managing the Front Lines and Medical Team, and Creating a Client-Centered Position
AAHA in Toronto, Ontario, March 24-27, 2011, on Compassion Fatigue for Management and a Human Resources Intensive Day-Long Workshop
AVMA in St. Louis, MO, July 16-19, 2011, on Compassion Fatigue, and Technician Management and Professional Development
Southwest Veterinary Symposium in San Antonio, TX, October 1, 2011 on Compassion Fatigue, Client Communication, and Professional Development for Office Personnel
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